Don’t forget….

  • Your Tickets – Your tickets should have arrived in a separate email on the day you placed your order.  The email will be from noreply@seetickets.com. Please find them now and ‘flag’ the email or take a screenshot, so you can easily retrieve it at the time of your skate.   You will need your barcode to enter the rink.
  • If you cannot find your email you can retrieve your tickets through the Ticket Tracker Here
  • Your skating session lasts up to 45 minutes – we recommend you get to the rink 15-30 minutes before your session to give you time to put your skates on and store any belongings in our cloakroom
  • Although the rink is undercover, it is still open to the elements and will be cold. Remember to wrap up warm and to bring gloves and spare socks. (We do sell them at the rink if you forget). Due to rain, unseasonably warm weather or high winds, the surface of the ice rink can develop a layer of water. It’s perfectly safe to skate on a wet rink, but it might be uncomfortable if you fall over. See our FAQ’S for more details
  • We have limited chargeable cloakroom space, so please keep bags and personal belongings to a minimum
  • The venue is cashless, so please remember to bring your card for any payments.

At the Rink

  • Remember to have your tickets ready to be scanned at the entrance
  • You will be asked to take your shoes off and place them in the tray provided. Your shoes will be swapped for skates at the skate exchange. Be ready with your shoe size. Top Tip – wear thick socks.
  • Please remember that only shoes are allowed in the trays. There is a cloakroom for small items (£2 per item). There is limited space, so please leave large bags and personal belongings at home
  • The rink is fully accessible.
  • We have a small viewing platform for spectators to enjoy, which has limited accessibility. Should you need support with access to view the rink, please contact a member of staff.
  • Remember to visit the toilet before you get your skates on. We do not have toilets at the rink, but there are lots available nearby including the Christmas Market, and Arndale Centre
  • Remember that skates can only be worn when on the ice and in the skate exchange, you cannot leave the venue with them on
  • Delicious food and drinks are available at the Christmas Market next door to the rink, and we are also surrounded by restaurants and cafes at the Corn Exchange and Printworks
  • We want to ensure that you have a magical time and remain safe on the ice, so please remember to read the notices around the rink and listen to our staff.

Children on the Ice

  • Children’s skate aids are available for children whose height is a maximum of 110cm and may be booked online subject to availability. Skate aids available at the rink will be on a first come, first served basis.
  • Children under 10 must always be supervised by an adult on the ice.
  • Children under 13 must be supervised by an adult at the rink.

Please remember to read our T&C’s Here


Public Transport

We are within a minute’s walk of Manchester Victoria Station.

Multiple train providers have services running to Manchester Victoria including: TransPennine Express and Northern Rail.

There are also a number of local bus services which run close to Cathedral Gardens. Please see local bus service websites for details.

Parking

If you’re coming by car, there is parking available in Chapel Street or near Manchester Victoria Station. Disabled parking is located at Todd Street (just outside Victoria Station) and there are more than 130 disabled parking spaces available in the nearby NCP car parks (Exchange, Arena, High Street and Shudehill).

Please check HERE for more information on directions, parking, and transport to the rink.

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