Buy Tickets

Plan Your Visit

Don't forget...

  • Your Tickets – Your tickets should have arrived in a separate email on the day you placed your order. The email will be from liveit.io. Please find them now and ‘flag’ the email or take a screenshot, so you can easily retrieve it at the time of your skate. You will need your QR code to enter the rink.
  • If you cannot find your email you can retrieve your tickets here.
  • Your skating session lasts up to 45 minutes – we recommend you get to the rink 30-40 minutes before your session to give you time to put your skates on and store any belongings in our cloakroom.
  • Although the rink is undercover, it is still open to the elements and will be cold. Remember to wrap up warm and to bring gloves and spare socks, we do sell them at the rink if you forget. Due to rain, unseasonably warm weather or high winds, the surface of the ice rink can develop a layer of water. It’s perfectly safe to skate on a wet rink, but it might be uncomfortable if you fall over.
  • We have limited chargeable cloakroom space, so please keep bags and personal belongings to a minimum.
  • The venue is cashless, so please remember to bring your card for any payments.

At the Rink

  • Remember to have your tickets ready to be scanned at the entrance.
  • You will be asked to take your shoes off and place them in the tray provided. Your shoes will be swapped for skates at the skate exchange. Be ready with your shoe size (top tip – wear thick socks). If you have your own skates, you are welcome to bring them.
  • Please remember that only shoes are allowed in the trays. There is a cloakroom for small items (£2 per item). There is limited space, so please leave large bags and personal belongings at home.
  • We have a small viewing platform for spectators to enjoy, which has limited accessibility. Should you need support with access to view the rink, please contact a member of staff.
  • Remember to visit the toilet before you get your skates on. We do not have toilets at the rink, but there are lots available nearby including the Christmas Market, and Arndale Centre.
  • Remember that skates can only be worn when on the ice and in the skate exchange, you cannot leave the venue with them on.
  • A selection of drinks will be available for purchase. Food and drinks are also available at the Christmas Market next door to the rink, and we are also surrounded by restaurants and cafes at the Corn Exchange and Printworks.
  • We want to ensure that you have a wonderful time and remain safe on the ice, so please remember to read the notices around the rink and listen to our staff.

Children on the Ice

  • Skate aids will be available to hire at the rink for £5.00 on a first-come, first-served basis. To ensure a safe and enjoyable experience, child skate aids are only available for children under 120cm. Rink staff will measure all children hiring a skate aid to ensure they meet the height requirement.
  • Children under 3 cannot access the rink
  • Children under 13 must be accompanied by an adult (18+) on the rink; adults and children must have tickets. One adult can supervise up to five children